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  • Basics of Cannabis Course

Budtender: The Basics of Cannabis Dispensary Online Course

Cannabis Biology Training Module

The Cannabis Biology section of the Basics of the Dispensary Course covers the basics about the plant, its strains, their characteristics and highlights of cannabis plant anatomy

Types of Plant Metabolites

Learn to identify the two well-known cannabis plant secondary metabolites

Characteristics of Terpenes in Cannabis

List the characteristics of terpenes found in cannabis

Attributes of Cannabinoids CBD and THC

Understand how to group common attributes corresponding to the cannabinoids CBD or THC

Important aspects of Cannabis Plant Anatomy

List the three types of cannabis by conventional naming

Common Cannabis strains

Match common cannabis strains with cannabis type

Recognizing Mature Cannabis Flowers

Recognize how to tell if a cannabis flower is mature


Medicinal Cannabis Training Module

The Medicinal Cannabis section of the Basics of the Dispensary Course provides insight into cannabis products and how they may be prescribed and health indicators that can be controlled with Cannabis

Testing to Ensure Cannabis is Medicinal Grade

Recognize what to look for from a lab test to ensure the cannabis is medicinal grade

Health Indications that can be Controlled with Cannabis

Be able to list health indications that can be controlled with cannabis

How to use, reference the 2017 Medical Research

Recognize the 2017 results of medicinal cannabis research by the National Academy of Sciences

Understanding the challenges of Research on Cannabis Therapeutics

List reasons definitive research for cannabis therapeutics has been challenging

Green Heart and its meaning

Define a person with a “green heart”


Cannabis Products Training Module

The Cannabis Products section of the Basics of the Dispensary Course provides insight into the wide range of commercially available cannabis products and how the unique characteristics of each.

Understanding and using the term "Compassionate"

Define the term "compassionate" when referring to a cannabis product

How Growing Methods impact product characteristics

Group cannabis product characteristics based on different growing methods

Various methods of Cannabis product consumption

Match cannabis products to methods of consumption

Full-spectrum Cannabinoid Oil vs. Isolate Cannabinoid Oil

Explain how a full spectrum cannabinoid oil is different than an isolate

Issues related to Smoking and Vaping

Recognize different methods of delivery besides smoking or vaping

Understanding ways to up-sell products

Identify ways to up-sell products

Considering Suppositories over there delivery methods

Recognize the reasons a patient may prefer suppositories over other delivery methods

Recognizing Additional Dispensary Services to Deliver to Customers

Recognize potential services the dispensary may provide besides selling cannabis


Jobs in a Dispensary Training Module

The Job Responsibilities section of the Basics of the Dispensary Course provides insight into the operations and tasks of running a dispensary, including customer service and the regulations around operations.

The Stages of a Typical Patient Experience

List the sequence for the typical patient experience

Important Questions to Ask Customers

Identify the most important questions to ask the customer

Basics of Weights and Measures with Conversions

Solve conversions for weights - metric versus standard

Basics of a Cannabis POS System

Define the functions of a cannabis POS (Point of Sale) computer system

Safety Procedures and Protocols in Opening and Closing the Store

List important security and safety protocols for opening and closing the store

Impact of Emotional Involvement in working with Customers

Recognize the types of emotional involvement required to be a successful budtender

Quality Improvement in Dispensaries and in your skills

List methods to continually improve budtender skills

Itemized List of Dispensary Manager Responsibilities

List dispensary manager job responsibilities

Understanding the many different types of customers

Recall how to handle certain customer demographics


Dispensary Security, Taxes and Regulations Training Module

The Dispensary Security, Taxes and Reulation section of the Basics of the Dispensary Course provides insight into the back-end operations of a dispensary, including compliance to laws and risks related to non-compliance.

Define, Track and Trace

Define track and trace Cannabis from seed to sale

Legally Required Security Measures

List the security measures required by law for a cannabis dispensary

Types of Cannabis and Retail Taxes

List the most common taxes collected in the sale of cannabis

Labeling Requirements for Cannabis Products

Recognize the critical items needed by law to be on a cannabis product label

Monitoring and Controlling Customer Purchases

Explain why dispensaries should limit monthly customer purchases

Security Guards, equipment and their role, impact on operations

Recall what is not allowed on dispensary property except for by security personnel

Developing and practicing emergency plans

Recognize why it is important to be fully aware of emergency protocol for each dispensary

Recognizing proper and improper ID

Recognize why budtenders need to know proper protocols for checking ID and entering information into the system

Diversion - Recognizing and documenting loss

List the common methods a dispensary uses to prevent diversion

2020 - Copyright Cannabis Career Institute - Basics of Dispensary Operations Online Course

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